What We Do

Our Services

We recommend our service packages for optimum effectiveness and the best long-term value, but if you have a need for just one or two particular services, please check out our separate key functions below. If you would like further details or a price quotation, or if you have any questions about our services, please feel free to contact us in confidence and with no obligation.

Our Service Packages

The TOO International Platform not only offers all our functions together, but with the market information we have at our fingertips, our experience and our working methods, we can be faster and more cost-effective than somebody trying their luck for the first time in an unfamiliar country, or perhaps trying to coordinate the same services but from different providers.

Launch

Identify your direction, market segment and local client base.

BALANCE OF FUNCTIONS

Choosing the right strategy and finding the matching customer base requires information and preparation. In this offering, the main emphasis is on knowledgeable decision making. Having information on your target market segment, similar products, competitors, pricing and business environment is crucial for your sales activity.

Growth

Increase your client base in line with optimal marketing strategy.

BALANCE OF FUNCTIONS

In this service mix, the main emphasis is on local sales activity that is based on a marketing plan and customized marketing materials. Our primary goal is to find qualified leads, but during the sales process, you will also get plenty of first-hand feedback about your product or brand. Direct insight is just as essential to developing your future business results as immediate positive interest.

Expansion

Establish your market presence, develop new sales channels, build your local brand.

BALANCE OF FUNCTIONS

If you plan for the long term and already decided to commit to the Japanese market, this service package is for you. Our services include customer care for existing and new customers, developing new strategies, local sales activity, and in most cases, all-around local representation as well. We can also explore new and compatible sales directions for your product portfolio or develop new localized products for another market segment.

Our services, function by function

Management

Consulting

Sales

Representation

Management

Aim: To manage and support connections that are already up and running

Content
  • Managing existing business relations with partners and customers
  • Sales support (e.g. samples)
  • Dealing with complaints or unforeseen problems (in cooperation with the company)
  • Support for commercial processes
Benefits
  • Local presence, so no time difference or other costs or problems arising from distance
  • Specific local experience, so management takes account of the local culture
  • Flexibility in commitments and time use
  • No need for constant trips from the parent company
  • No need for the parent company to appoint an employee with separate responsibility

In effect, what we can do is fulfil the role of a local office. Every market activity needs management. It is not enough simply to know what to do (consulting) or to sell some goods (sales), because somebody has to coordinate everything and handle any problems or complaints that may arise. However well a team operates, somebody needs to manage that team.

Sales

Aim: To generate new clients and new sales

Content
  • Researching and presenting potential clients/ partners/ customers (lead generation)
  • Making contact with potential clients/ partners/ customers (following leads)
  • Negotiating with potential clients/ partners/ customers
  • Ensuring a visible presence at trade fairs and events
Benefits
  • Discussions based on local experience (knowledge of the market situation, local habits and regulations)
  • Strategic and marketing objectives can be fully integrated with sales activities (provided we are involved in these functions as well)
  • Faster, easier local communication (knowledge of the local language and culture, personal connections with the client, no time difference)
  • Travel savings (both time and money)

The primary aim of all market development is to generate sales, so all the other functions must support this aim. Sales activities, however, can only succeed if the right tools and support are available (management, strategy, infrastructure etc.) and are used effectively by the salespersons.

Consulting

Aim: To develop the appropriate direction and methods; to provide, analyse and evaluate information

Content
  • Market research
  • Market segmentation analysis
  • Marketing strategy
Benefits
  • Local market information
  • Local experience

Consulting is also available as an independent function, but it works far more effectively when integrated with the sales functions.

Representation

Aim: To provide the trust and availability required by the market

Content
  • Local presence (physical address and availability)
  • Local physical infrastructure (office, meeting room, admin, telecommunications etc.)
  • A local “image” for the company or brand
Benefits
  • A local “image” for the company or brand
  • The “image” ensures trust in the brand and the content during negotiations

The personal touch has always been crucial to good business relations. Consumers are also paying ever more attention to the human factor when choosing which goods and services to buy. A strong market presence almost always requires a local physical presence and access. This is not only important for your potential consumers, but will also be seen as a market advantage by your local partners. Communicating in person, promptly and in line with local expectations and customs will lead to deeper levels of trust and greater support.